Having been with the practice for two years, I have nothing but praise for all aspects. The appointment system is excellent. All the auxiliary staff are extremely helpful, and friendly.
The vets are very accommodating and make me feel that they care for my dogs as if they were owned by themselves.
Score 11 out of 10
The team at Timperley Veterinary Centre are always so friendly and helpful. Our cat Ferdie doesn’t like trips to the V-E-T, but Paul and team have always taken excellent care of him. We would highly recommend Timperley Veterinary Centre!
I searched for a long time to find a veterinary practice that has good knowledge of pet rats and is able to operate on them successfully. I finally found yourselves after popping in to fill a prescription from another vet. I wouldn’t take my rats anywhere else now, everyone is fantastic and Simon is an excellent vet, he always treats my rats as beloved pets not as ‘just rats’ as I have experienced with other veterinary practices. He has operated several times on my rats and it has been perfect every time. All of the staff are very kind and compassionate and I cannot recommend the practice highly enough.
Everyone is always so helpful and so caring, my two furbabies love all the attention they get when they visit.
Walter was really ill a few weeks ago with his anal glands, you were able to see him straight away, and nothing was too much trouble from sorting him out, to filling in the claims forms. Top service.
Have been a customer of Timperley vets for a number of years. I moved owing to poor experiences I cannot highly recommend more, the experience as soon as you enter is so welcoming. It helps as well that all the veterinarians I have seen have had tremendous interaction with my animals
What can I say about this vet practice…. They are wonderful! Professional, caring, friendly, understanding & I wouldn’t take my boy anywhere else. They all (without exception) go out of their way to ensure that my old boy is looked after while in their care (they also look after me as I’m a worrier).
They don’t just treat your pet as a money maker – they get to know you and your pet; they know all my boys foibles (& most of mine too) and ensure that he’s happy at every visit. It’s not a hardship to get him there, he’s more than happy to go and walks right in! I did fret when I first had to leave him, but I can honestly say that I can now leave and walk away knowing he’s in the best hands (I still worry but not about his care). I wish my doctors practice treated me like my boy is treated at here!
I could go on and on about the virtues of Timperley Vets but I don’t want my review to come across as sycophantic or unreal.
“Quiet easy-going professionalism”
From the initial appointment-making phone call you are greeted warmly and with confidence. Your details are constantly monitored and up-dated so that information about your pet is always to hand. When both you and your pet are summoned for your consultation you are aware that all your details are correct.
The interaction between vet and pet is a joy to behold. Pets are always put at their ease. It must have something to do with the quiet authority in the vet’s manner.
The welfare of the pet owner is equally as important as that of the pet.
The treatment given to our three dogs and their consequent return to tail-wagging health has been a relief and we offer our sincere thanks.
Mr & Mrs Edmondson
We have been extremely satisfied customers of Paul and his team for many years. During that time we have owned three dogs and have had cause to use the services for all our dogs from the puppy phase right through to old age.
We have always received the best possible treatment, support and advice at all times and would have no hesitation in recommending Buchanan Vets.
Mr & Mrs Hunt