Services & Facilities

Our modern premises are fully equipped with diagnostic aids and surgical equipment to allow us to provide the best care for your pet.

Please follow the menu links for further details.

Appointments

We run an appointment system during our consult periods. Please call your preferred surgery to book an appointment.

Appointments are usually available throughout the whole day, meaning greater flexibility for our clients.

However, in a genuine emergency we will try our best to see your pet as soon as possible. Please call us to discuss your pet’s condition.

Behaviour Advice

Helpful advice is available from one of our qualified nurses if your pet is misbehaving.

We can also offer a referral to a trained behaviourist.

Chemotherapy

Chemotherapy for the treatment of cancer may be appropriate in certain cases.

We are able to offer this service if appropriate to the case.

Dental Care

We routinely carry out a dental check during your pet’s annual booster and health check.

We also offer free dental checks throughout the year.

We can also advise on how to clean your pet’s teeth and general dental care.

When intervention is required, we are well equipped to carry out dental procedures such as scale and polish and tooth extractions.

For further information on dental disease please see our pet factsheets section.

ECG

An ECG, or electrocardiogram, is a non-invasive way of measuring the electrical activity in the heart.

Heart disease is common in pets and ECG can be a useful aid to diagnosis.

We have an ECG machine available to use on our patients.

Endoscope

An endoscope is a small flexible fibre-optic camera that can be used to examine internal structures.

It is commonly used for examining the gastrointestinal tract such as the stomach.

We have endoscopy facilities on site.

Home Visits

We understand that in some circumstances it is not possible for a pet to be brought into the practice.

We are pleased to offer house visits, which can be arranged at our mutual convenience.

In-patients

We have separate dog and cat wards for the comfort of your pet while they are with us for the day. We also have isolation facilities for potentially infectious cases.

For pets that need ongoing care throughout the night, each case will be reviewed by the attending veterinary surgeon and a decision made for overnight care. Please note that there are no staff on the premises overnight and so referral to our out of hours provider, Petmedics, may be the most suitable option for your pet.

Kennels

We have a selection of high quality stainless steel hygienic kennels for our patients.

We use vet beds and blankets to keep our patients warm and comfortable.

We have kennels set aside in a separate kennel area to cater for potentially infectious patients.

At our Timperley branch we also have a separate dog and cat ward, plus a walk in kennel (pictured) for large dogs.

Laboratory

We have in-house blood testing laboratory machines for biochemistry and haematology. This means we can usually have results back the same day.

For more advanced testing we use a dedicated veterinary laboratory who are able to get results to us within 24-48 hours depending on the test carried out.

Microchipping

Microchips are small transponders inserted under the skin between the shoulder blades. They are invaluable in re-uniting lost pets with their worried owners.

Microchips can be placed by any of our vets or qualified nurses.

From April 2016, it became law in England for all dogs to be microchipped.

Nurse Clinics

Our nurses are able to provide a range of services for your pets.

These include:

  • nail clips
  • microchipping
  • post-operative checks
  • weight clinics
  • development checks
  • dental checks, and many more

They are also on hand to offer any general advice regarding care of your pets.

Pet Insurance

Pet insurance can prove invaluable for when your pet becomes ill.

Pet insurance is an excellent option to plan financially for those unforeseen bills.

There are many pet insurance companies and policies available and we advise to check and compare cover carefully.

We are able to do direct claims in certain circumstances, but please be aware that in the event of the claim not being paid, the responsibility of the cost lays with the policyholder.

If you wish to make a claim, please bring us a completed insurance claim form with all the sections that are required to be filled by the policyholder completed.

For any further advice please contact one of our insurance advisors who will be happy to help.

Pet Passports

Many of our vets are appointed as Official Veterinarians by DEFRA, meaning that they are able to issue pet passports and assist with export requirements.

Pet passports allow travel within the EU.

Travel outside of the EU may require additional paperwork and checks.

It is important to allow plenty of time before travel to complete the process.

Microchips are required for all foreign travel, and rabies vaccination is also usually required.

Requirements vary greatly between countries and we recommend checking with DEFRA, as soon as you consider travelling with your pet, to get the most up-to-date iinformation.

Puppy Parties

We run regular puppy parties with our nurse at the Timperley branch. Puppies who have completed their vaccination course are welcome to attend.

Puppy parties offer a great opportunity for your puppy to socialise with other people and dogs, and for owners to gain advice regarding puppy care.

Radiography/X-rays

We have a modern X-ray machine and digital processor, providing consistently good quality images.

The digital nature of our equipment allows for easy access and excellent record keeping.

Surgery

We are able to provide surgical services at both branches.

From routine neutering operations, to more complex soft tissue surgeries and orthopaedic operations.

All backed up with use of modern anaesthetics and monitoring.

For further information and prices please speak to reception.

Ultrasound

The ultrasound scanner is an excellent non-invasive diagnostic tool.

Ultrasound can be used in a variety of cases, from pregnancy diagnosis to abdominal imaging for diagnosis.

Vaccinations

Annual health checks and vaccinations are important for protecting your pet from common diseases.

Vaccines are offered for dogs, cats and rabbits routinely.

Please contact reception for prices and to book an appointment.

Weight Clinics

Our nurses run free weight clinics for those pets who need to lose weight.

As well as regularly weighing your pet, these clinics provide information and advice about diet and weight loss.

Please call reception to book your free weight clinic check with a nurse.